How to design an e-learning system based on the concept of learning by doing — Part #2

Designing World-Class E-Learning

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Additional e-learning programs used by A.G. Edwards, WalMart and even Enron demonstrated these major principles for what makes a good e-learning program.

• To keep learners interested, show how difficult content, such as complex financial products, can be applied in real-world situations drawn from the learners’ jobs.
• When you provide access to resources, such as research materials needed for estate planning, let learners decide how much research they want to do, but make their tasks more difficult if they haven’t done enough research.
• Even if you have concrete information, such as survey results, talk to as many people in the company as you can to hear their stories about their experiences. This allows you to base your scenarios on your company’s culture and atmosphere.
• Don’t make your training too comprehensive. Don’t overload trainees with too much information.
• Use third-person scenarios where the learner advises someone, so you don’t evoke negative reactions, because employees think they would never be in that situation.

The goal of effective e-learning must be to…